At Pleasure Diamonds, we share your passion for exquisite jewelry and understand the importance of lasting quality. That’s why we offer a comprehensive Lifetime Manufacturing Warranty and a range of care services to ensure your treasured pieces continue to sparkle for generations. Our Lifetime Manufacturing Warranty guarantees that all pieces purchased from our website are free from defects in materials and workmanship at the time of delivery.
What We Cover:
Faulty Construction:
This includes issues like loose prongs that could lead to gemstone loss, faulty clasps on necklaces or bracelets, and any manufacturing defects in the setting or chain itself.
Defective Materials:
We use only the highest quality materials, but in the rare instance that a defect is present, our warranty covers repairs or replacements.
What We Don’t Cover:
Normal Wear and Tear:
Jewelry worn daily will naturally develop surface scratches and minor abrasions over time. We recommend regular cleaning and proper storage to minimize wear.
Accidental Damage:
Impact, knocks, or exposure to harsh chemicals can cause damage. Our warranty doesn’t cover these situations. However, we offer repair services at a reasonable cost.
Loss of Gemstones:
While our settings are secure, loss due to mishandling or improper care is not covered. Consider our Extended Product Protection plan for additional coverage.
Third-Party Repairs:
Any repairs done by a jeweler other than Pleasure Diamonds could void the warranty. We recommend trusting our experienced team for all your jewelry care needs.
Our Comprehensive Care Services
Beyond the warranty, we offer a variety of services to ensure your jewelry continues to radiate brilliance for generations to come:
Professional Cleaning:
Restore the original luster of your pieces with our ultrasonic cleaning process, removing dirt and grime that can dull the shine.
Expert Inspections:
Our experienced jewelers will thoroughly examine your jewelry, identifying any potential issues before they become major problems. Early detection ensures timely repairs and extends the life of your jewelry.
Skilled Repairs:
Our in-house team can handle a wide range of repairs, from tightening prongs and re-polishing settings to replacing side stones and re-rhodium plating white gold jewelry.
Free Ring Resizing for US Customers:
Finding the perfect ring size is crucial. For US orders, we offer complimentary ring resizing within 30 days of purchase and once a year, for the lifetime of your piece! This ensures your ring continues to fit comfortably for years to come.
Extended Product Protection
For an extra layer of security, explore our optional Extended Product Protection plan. This comprehensive plan goes beyond our warranty and provides coverage for accidental damage, chipped or cracked gemstones, and even the loss of a center stone (subject to plan details).
At Pleasure Diamonds, we prioritize your satisfaction and the enduring beauty of your jewelry. Our Lifetime Manufacturing Warranty and comprehensive care services offer peace of mind and ensure your treasured pieces continue to sparkle for generations. Explore our exquisite collection today and discover the brilliance that Pleasure Diamonds offers.
