Since 2006 PLEASURE DIAMONDS L.L.C. has built a tremendous reputation by becoming one of the leading supplier of Certified & Non certified Natural Diamonds from Dubai. Our strength lies in our capability to maintain continuity of supply & quality, providing our customers what they want just when they want it.
Where do your Diamonds come from?
“To the best of our knowledge and/or written assurance from our suppliers, we state that “Diamonds offer by us are Natural & no properties of Synthetics or CVD were noticed”.
The goods have not been obtained in violation of applicable National Laws and/or sanctions by the U.S. Department of Treasury’s Office of Foreign Assets Control (OFAC) and have not originated from the Mbada and Marange Resources of Zimbabwe.
All our Diamonds have been purchased from legitimate sources not involved in funding conflict and non-compliance with United Nations Resolutions. We here by guarantees that our diamonds are conflict free based on personal knowledge and/or written guarantees provided by our suppliers.”
What type of Diamonds do you offer?
All diamonds are offer by us either loose or in jewelry are NATURAL DIAMONDS.
Your diamonds are treated?
No, we don’t deal in treated or lab grown diamonds.
Absolutely! That is what we love to do! We can make recommendations depending on your budget, how the piece will be worn, the type of impact you are looking to make, your personality traits. We love to dig deep and make sure that this diamond will tick all the boxes.
Return / Refund Policy
What's your return / refund policy?
All sales are final. Unfortunately, we are not able to take returns on any item, as all our jewelry we made by order. We accept returns, for items damaged in transit.
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Delivery & Shipment
Do you ship Internationally?
We ship worldwide by Fedex or DHL. To ensure your package is delivered securely, we do not ship to post office boxes.
Are there any shipping fees?
We offer complimentary For UAE & International shipment by Fedex or DHL.
Are there any taxes I will have to pay?
– Orders within UAE : All prices inclusive of 5% VAT.
– International orders : We ship the products from Dubai after completing all export documentation, however all shipments undergoes custom clearance in each destination country. The custom clearance team of Fed-ex will complete all custom clearance formalities and if customer is liable to pay any import duty and taxes the same shall be informed by Fed-ex team to customer before delivery. Customer need to pay such amount before the taking the delivery. It is thereby advice to all our customers to check their country import rules, duties and taxes before placing the order.
How long does delivery take?
All orders will be deliver to shipping company within 5-7 working days. Delivery to customers is depend on country.
How long does it take to get a customised order?
This depends on the complexity of the piece and whether it is a straight remake of a piece on the website or a new design. But as a general rule, please allow 2 to 3 weeks (as stones will need to be sourced and approved). We will inform you on order of the estimated delivery time and notify you of any delay during production.
Will the delivery be insured?
Deliveries are fully insured against losses, damages and theft in transit.
What Should I do if a piece is damaged in transit?
We request you to please make a video clip or take photos of the piece and contact us immediately with the damage. If the damage can be definitely attributed to the transit, we will arrange for a free return will either repair the piece or replace it depending on the kind and severity of the damage.